Frequently Asked Questions


At Vincentian, we are most frequently asked questions about Financing, Care & Living Conditions, Health-related Assistance and the Admissions Process. Below are answers to our most often asked questions.

FINANCING
Q. What insurances do you take?
A. Vincentian accepts most major insurances. Call your desired facility for specific insurance information.

Q. What is Medicare?
A. Medicare is a federally funded program that provides insurance benefits for people over the age of 65 and for people with disabilities who qualify. Medicare Part A covers hospital, nursing home, home health, and hospice services. Medicare Part B (for which a monthly premium must be paid) covers physician and some medical services. After qualifying requirements are satisfied, Medicare will pay for short-term care in a Medicare-certified skilled nursing facility, short-term home health services, and hospice care.

Q. What is Medicaid?
A. Medicaid is a joint federal and state assistance program that covers those who meet eligibility requirements based on limited income and financial resources. To qualify for Medicaid, your assets may not exceed the amount determined by Medicaid requirements (totaling a few thousand dollars and including assets such as bank accounts, IRAs, second homes, and stocks and bonds).

Q. Does Medicare pay for long-term care? Does Medicare pay for personal care?
A. Medicare will pay for skilled nursing care as long as you have a “skilled” need as define by Medicare regulations. Eligibility requirements are strictly defined by Medicare. Medicare will not cover intermediate or personal care.

Q. I need nursing home care but don’t have the necessary funds; what do I do?
A. If you are seeking admission to a nursing facility from home or from a personal care facility and do not have funds to pay for the needed care, you can apply for medical assistance (Medicaid) prior to admission to the nursing facility. You may obtain medical assistance by contacting the Pennsylvania Department of Aging or the Pennsylvania Department of Public Welfare.

Q. What are your rates and do you have any extra fees?
A. Room and board rates for our skilled nursing facilities range from $212 per day to $327 per day. Personal Care rates range from $84 per day to $128. There may be extra fees for certain amenities or services such as additional medical supplies, hair care, newspapers, transportation, or others.

Q. Do Vincentian facilities’ fees cover everything?
A. Generally, fees cover only the nursing care we provide and do not reflect physician visits. A resident’s insurance may cover other professional services. Please contact us to answer your specific questions.


CARE & LIVING CONDITIONS
Q. Are Vincentian nursing facilities regulated and controlled?
A. Yes. Medicare, Medicaid, the Pennsylvania Department of Public Welfare, and the Pennsylvania Department of Health are all responsible for licensure and certification of all Vincentian facilities. Many other agencies also routinely visit and inspect the conditions and services we offer.

Q. What procedures are followed in case hospital care is required?
A. Our residents’ attending physicians are responsible for determining whether hospital care is required. In an emergency, facility staff will arrange for transportation to the nearest emergency room.

Q. What are the visiting hours at Vincentian facilities?
A. Our facilities are always open to family and friends.

Q. Are Vincentian facilities open only to members of the Catholic faith?
A. We do not discriminate in providing our services. Vincentian doors are open to applicants regardless of race, color, national origin, religion, gender, or disability.

Q. How often is Mass held at Vincentian facilities, and who offers Mass there?
A. Each facility establishes its own Mass schedule, with most facilities offering daily mass plus regular interfaith services. Please visit the facility of your choice under locations. A description of pastoral care services, including the mass schedule, is found within the “living at” page.

Q. What is the ratio of staff to residents at Vincentian facilities?
A. Staff-to-resident ratios vary from facility to facility, and are dependent on time of day and the specific care needs of the residents. Because of our commitment to quality care, our staffing ratios exceed the state mandated requirements.

Q. What transportation services do Vincentian facilities provide?
A. Transportation services vary from facility to facility, ranging from facility-owned transport buses to Access buses and automobiles; please visit the facility of your choice under locations for more specific information.

Q. How long do residents normally stay at Vincentian facilities?
A. The length of stay for residents is primarily determined by their medical needs and conditions. Stays may range from a few weeks to many years. At our facilities, a multi-disciplinary team headed by the nursing staff routinely work with residents, their families, and their physicians to determine the most appropriate length of stay.

Q. What types of rehabilitation services do Vincentian facilities provide?
A. Our facilities provide the full range of rehabilitation services — speech, occupational, and physical therapies. We also offer the oversight of a physiatrist at each of our facilities to coordinate rehabilitation with other types of medical care. Our goal is to work as a team, in conjunction with the resident and his or her family, to return residents to their optimal levels of functioning as quickly and effectively as possible.


HEALTH-RELATED ASSISTANCE
Q. What is an advanced directive or living will?
A. An advanced directive, or living will, is a written set of instructions provided by a competent adult that outlines the types of life-prolonging treatment that a person would choose if he or she became unable to make medical decisions. The living will or advanced directive tells whether and when to begin, continue, or withdraw life-sustaining treatment.

Q. What is “hospice”? Do Vincentian facilities provide hospice?
A. Hospice is a program that provides pain management and supportive care for the terminally ill, in the home or as an inpatient. Usually, services are covered by Medicare. Hospice services include counseling, education, and bereavement services not only for the patient, but also for the family. Vincentian works with a variety of hospice providers to offer services within our facilities at the request of the resident and his or her family.

Q. Do you provide short-term rehab?
A. Yes. Physical, speech and occupational therapies to rehabilitate and restore independence are available in accordance with physician orders. Visit our rehabilitation & therapy pages to learn more. Our outpatient program offers a continuum of care in rehabilitation services, so you have the support you need when you return home.


ADMISSIONS PROCESS
Q. What is the admission process?
A. The majority of our residents are referred from hospitals and/or physician offices. Prior to a hospital discharge, the social worker or case manager contacts us concerning your needs. Our team reviews your patient information to ensure that we can meet your needs. The hospital makes arrangements for the transfer, and admissions papers are then completed with the patient and/or the patient’s power of attorney or family member. All residents are assessed by our multi-disciplinary team and a treatment plan is developed. Each resident is assigned a social worker at our facility who is there to assist the resident as well as the family in understanding how the system works, as well as to make their transition more comfortable.

If you or your loved one is in the hospital and requires the services of a skilled nursing home, you can request that a Vincentian facility be contacted. If you are planning a surgery such as knee or hip replacement, you can contact us directly – in advance of your surgery – to arrange for your stay after surgery.

Q. Do you have a waiting list and, if so, how long is it?
A. Admission to any of our facilities is dependent upon matching the needs of the prospective resident to bed availability. Factors such as type of care needed (short-term rehabilitation, long-term care, and dementia/Alzheimer’s care), gender of the patient, and availability of a private or semi-private room will determine whether or not a bed is immediately available for you or your loved one. We encourage you to speak directly with the Admissions Department at your chosen facility as soon as the need for care has been determined (see contact us for location contact information).

Quick Jump to FAQ Topics:
» Financing
» Care & Living Conditions
» Health-related Assistance
» Admissions Process

Don't see your question listed?
Contact Jude Hazard
Director of Communications
412-548-4058
jhazard@vcs.org